SHIPPING

How Are Your Products Shipped?
All of our products are shipped locally through Canada Post. For international orders, your order will be handed off to the domestic postal service for delivery.

Do You Offer International Delivery?
Our products can be shipped internationally (eg. outside Canada and the lower 48 States). Rates vary, please see below for more information.

How Long Will It Take for My Product to Arrive?
We want to get your products to you as quickly and safely as we can. Typically, our orders are carefully packed and shipped within one business day.

However, carrier times may vary, especially for international orders.

How Much Is Domestic Shipping?
Our orders are charged a flat rate on shipping.

We’re also pleased to offer free shipping on orders over $75 to Canada and over $100 to the contiguous United States.

How Much Is International Shipping?
Different carriers and distance travelled makes international shipping fees vary. It typically costs over $20 for an international delivery.

Please contact your local mail carrier for rates, or email us at info@tolan.ca for more information.

Can I Request Specific Shipping and Handling Instructions on an Order?
Yes! Send an email to info@tolan.ca with your order number in the subject line detailing your specific instructions.

We will pass on your instructions to the mail carrier, but please note it is up to the carrier to honour the instructions.